"The unaided human mind, and the acts of the individual, cannot assure excellence. Health care is a system, and its performance is a systemic property."
"I would place a commitment to excellence—standardization to the best-known method—above clinician autonomy as a rule for care."
"Young doctors and nurses should emerge from training understanding the values of standardization and the risks of too great an emphasis on individual autonomy."
Tuesday, August 03, 2010
Quotes from Donald Berwick
Half truths are sometimes more dangerous than lies: