Quotes from Donald Berwick
Half truths are sometimes more dangerous than lies:
"The unaided human mind, and the acts of the individual, cannot assure excellence. Health care is a system, and its performance is a systemic property."
"I would place a commitment to excellence—standardization to the best-known method—above clinician autonomy as a rule for care."
"Young doctors and nurses should emerge from training understanding the values of standardization and the risks of too great an emphasis on individual autonomy."
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